Frequently Asked Questions

Looking for answers to your easymoney loan questions?

We've got answers to help make your transactions quick and easy!

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Payday Loan FAQs

You may be eligible for a no-cost extended payment plan (EPP). Please call or visit your local store for details on the EPP and other repayment options. Please remember if you cannot repay your loan in full on its due date, you must contact us at least one banking day before your loan is due

Once approved, you can choose one of our many options to receive your funds, see store for details.

Yes, however there may be some limitations. For additional information, please check our Privacy Policy.

See All Payday Loan FAQs

Installment Loan FAQs

Yes. We help all sorts of folks with all sorts of credit types. So even if you have less-than-perfect credit, you still may be eligible to receive an Installment Loan.

Once approved, you can walk away with cash in-hand for your Installment Loan.

An Installment Loan – also called a Personal Loan — is typically larger than a Payday Loan, for example. These loans can stretch over a longer amount of time and are repaid in installments. Because of this, your payments might be smaller too.

See All Installment Loan FAQs

Title Loan FAQs

No, you must visit a store to complete your Title Pawn. This is because your vehicle will need an appraisal performed and this can only be done in person.

Once approved, you get cash and get to keep your car. We hold onto your title. Once the title pawn is repaid, you get your title back.

Typically, you need a clear title to receive an easymoney Title Pawn. However, if you have a Title Loan with another company, you may be able to switch over to easymoney.

See All Title Loan FAQs

Flex Line of Credit FAQs

No. You do not have to pay the entire outstanding balance each month. Instead, you only need to pay the monthly minimum. A Flex Line of Credit operates similarly to a credit card.

A Flex Line of Credit is a way to get cash quickly and easily. Your Line of Credit account is a great resource for ready funds. Simply draw funds whenever you need, up to your credit limit. You control the amount borrowed and you don’t have to re-apply each time you need cash.

You may close your Line of Credit by calling us at 877-262-2274. Please review your Line of Credit agreement for more information.

See All Flex Line of Credit FAQs

Browsing & Security FAQs

Yes. Our entire application is submitted using safe, encrypted websites.

Yes. When users visit our website, we use technologies such as cookies, pixel tags, web beacons, device or computer identifiers, and other technologies to receive and store information. This is done to improve the online experience for our users.

Cookies do not collect personal information about users, but they may collect device-specific information (such as hardware model and operating system version), the web address from which a user came, the type of browser used, the internet protocol address, and the device type (mobile phone, tablet, or computer) used to access our site. When our content is delivered through third-party websites, we may additionally collect the user’s web address and browser information. Such technologies may also be used in conjunction with cookies on our website or within the body of an email for the purpose of tracking activity on websites or when emails are opened or viewed.

See All Browsing & Security FAQs

Refinance FAQs

You may be eligible for a no-cost extended payment plan (EPP). Please call or visit your local store for details on the EPP and other repayment options. Please remember if you cannot repay your loan in full on its due date, you must contact us at least one banking day before your loan is due
See All Refinance FAQs

General FAQs

You may be eligible for a no-cost extended payment plan (EPP). Please call or visit your local store for details on the EPP and other repayment options. Please remember if you cannot repay your loan in full on its due date, you must contact us at least one banking day before your loan is due

No, our online customers do not have to pay for paperless statements.

Yes, a PDF version of your paperless statement will be sent. As a result, you’ll need a PDF reader installed on your computer or tablet, such as Adobe Acrobat Reader or Foxit Reader. 

See All General FAQs
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Easy Loans Just For You

Look, life happens. And when it does, we're happy to help make things a little easier. Just down the street and always by your side.

Payroll Advances

Quick and easy, Payroll Advances provide short-term cash when you're in a pinch.


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Installment Loans

Want more? Installment Loans can offer more money with more time to repay.


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Lines of Credit

Draw up to your credit limit, repay it and draw again. Like a credit card.


Explore Line of Credit

Title Pawn Your Car

Have a car? Get cash for your car's clean title and keep driving it as you repay.


Explore Title

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Our Family Of Brands

Community Choice Financial has rounded up the best lenders in the business. Together, trusted brands like Check Into Cash and easymoney can offer a wider selection.

About CCF

Community Choice Financial is a national, neighborhood-based financial services parent company that helps hard-working Americans meet their needs.